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Sunset Media

Business development & AI services in Qatar, UAE & Saudi Arabia

Marketing brings the enquiries. What happens next decides the revenue. We set up AI receptionists, automation and sales systems so every lead is answered, followed up and moved forward, in Arabic and English, at any hour.
An abstract representation of AI systems

AI and growth systems that answer, qualify and convert more customers.

  • 01

    AI receptionist

    Answers calls and messages around the clock in Arabic and English, handles common questions, books appointments and passes qualified enquiries to your team with a summary.

  • 02

    AI chat & WhatsApp assistants

    Assistants for your website and WhatsApp, trained on your services, prices and policies, that respond instantly and know when to hand over to a person.

  • 03

    Lead generation & qualification

    Targeted prospect lists, outreach campaigns and lead scoring, so your sales team spends its time on the conversations most likely to close.

  • 04

    CRM setup & sales automation

    Pipelines, follow-up sequences, reminders and reporting in the CRM that suits you, so no enquiry is forgotten and every deal has a next step.

  • 05

    Workflow automation

    Forms, inboxes, WhatsApp, spreadsheets and your business tools connected, with the repetitive admin between them handled automatically.

  • 06

    Growth strategy & market entry

    Market research, positioning and go-to-market plans for launching a new offer or expanding across Qatar, the UAE and Saudi Arabia.

  • 07

    Sales enablement

    Company profiles, pitch decks, proposals and tender documents that help your team present the business clearly and win work.

  • 08

    AI adoption & team training

    Where AI will genuinely save time in your business, the right tools to use, practical training for your team, and clear rules for using them responsibly.

Growth that does not stop when the office closes

Customers in the Gulf expect a reply in minutes, often on WhatsApp and often after hours. When an enquiry waits until the next morning, it usually goes to whoever answered first.

We combine AI with sound sales practice: assistants that respond immediately and in the right language, automation that keeps every lead moving, and a clear handover to your people for the conversations that need them. The same team that builds your brand and runs your marketing makes sure the leads it creates turn into business.

How we work

  1. 01

    Audit

    We map how enquiries arrive, how fast they are answered and where they are lost.

  2. 02

    Design

    The receptionist script, automations and sales process, agreed with you before anything goes live.

  3. 03

    Build & integrate

    Set up, trained on your information, and connected to your phone lines, WhatsApp, website and CRM.

  4. 04

    Launch & improve

    Tested with real scenarios, launched, then reviewed monthly against response times, bookings and conversions.

Frequently asked questions.

What is an AI receptionist?

An AI receptionist answers your calls and messages automatically. It understands what the customer needs, answers common questions, books appointments or collects details, and passes anything that needs a person to your team with a summary of the conversation.

Does it work in Arabic and English?

Yes. We set up assistants to converse in Arabic and English, and configure the tone, greetings and answers to suit your brand and your customers.

Will AI replace our staff?

No. It takes the repetitive, round-the-clock first response off your team so they can focus on the conversations that need judgement, relationships and closing. You decide exactly what it handles and when it hands over.

Which systems can it connect to?

Typically your phone line, WhatsApp Business, website chat, calendar and CRM. We review your current tools during the audit and recommend the simplest setup that fits.

How long does it take to set up?

It depends on the channels and integrations involved. A focused setup, such as a website and WhatsApp assistant, can go live within a few weeks; we give you a timeline after the audit.

How is customer data handled?

We agree with you what data the assistant can access and store, limit access to what the task needs, and choose providers and settings appropriate to your industry and local regulations before anything goes live.

Talk to us about Business Development & AI.

Share a few details and we will come back with next steps and a clear proposal. Your service is already selected; add anything else you need.

What would you like help with?

Monthly retainer

  • Budget for business development & ai (incl. ai receptionist) (optional)

Project based

Attachment (optional)

PDF, Word, PowerPoint, JPG or PNG, up to 4 MB.

We usually reply within one business day. By sending this form you agree to Sunset Media contacting you about your enquiry by email, phone or WhatsApp, as described in our privacy policy.

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