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Sunset Media

Business development & AI services in Qatar, UAE & Saudi Arabia

Marketing brings the enquiries. What happens next decides the revenue. We set up AI receptionists, automation and sales systems so every lead is answered, followed up and moved forward, in Arabic and English, at any hour.
An abstract representation of AI systems

AI and growth systems that answer, qualify and convert more customers.

  1. Answers calls and messages around the clock in Arabic and English, handles common questions, books appointments and passes qualified enquiries to your team with a summary.

Growth that does not stop when the office closes

Customers in the Gulf expect a reply in minutes, often on WhatsApp and often after hours. When an enquiry waits until the next morning, it usually goes to whoever answered first.

We combine AI with sound sales practice: assistants that respond immediately and in the right language, automation that keeps every lead moving, and a clear handover to your people for the conversations that need them. The same team that builds your brand and runs your marketing makes sure the leads it creates turn into business.

How we work

  1. 01

    Audit

    We map how enquiries arrive, how fast they are answered and where they are lost.

  2. 02

    Design

    The receptionist script, automations and sales process, agreed with you before anything goes live.

  3. 03

    Build & integrate

    Set up, trained on your information, and connected to your phone lines, WhatsApp, website and CRM.

  4. 04

    Launch & improve

    Tested with real scenarios, launched, then reviewed monthly against response times, bookings and conversions.

Work that performs.

All case studies
Three Lantern illustrations: a driver on a foggy country road, a council room with a blue door, and a patio heater with a red tank

Content Creation + Branding + Business Development & AI · The Lantern

An illustration for every story

A bold ink house style for The Lantern, a local newspaper written from the public record, and a system that draws a new illustration for every story it publishes, credited to Sunset Media.

Frequently asked questions.

What is an AI receptionist?

An AI receptionist answers your calls and messages automatically. It understands what the customer needs, answers common questions, books appointments or collects details, and passes anything that needs a person to your team with a summary of the conversation.

Does it work in Arabic and English?

Yes. We set up assistants to converse in Arabic and English, and configure the tone, greetings and answers to suit your brand and your customers.

Will AI replace our staff?

No. It takes the repetitive, round-the-clock first response off your team so they can focus on the conversations that need judgement, relationships and closing. You decide exactly what it handles and when it hands over.

Which systems can it connect to?

Typically your phone line, WhatsApp Business, website chat, calendar and CRM. We review your current tools during the audit and recommend the simplest setup that fits.

How long does it take to set up?

It depends on the channels and integrations involved. A focused setup, such as a website and WhatsApp assistant, can go live within a few weeks; we give you a timeline after the audit.

How is customer data handled?

We agree with you what data the assistant can access and store, limit access to what the task needs, and choose providers and settings appropriate to your industry and local regulations before anything goes live.

Talk to us about Business Development & AI.

Share a few details and we will come back with next steps and a clear proposal. Your service is already selected; add anything else you need.

What would you like help with?

Monthly retainer

  • Budget for business development & ai (incl. ai receptionist) (optional)

Project based

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We usually reply within one business day. By sending this form you agree to Sunset Media contacting you about your enquiry by email, phone or WhatsApp, as described in our privacy policy.

Further reading.

All articles
Marketing team reviewing campaign plans together at a desk
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